Learning and Development Associate / Technical Producer – People Management Unit

 The WoW Program Management (PM) Team collaborates with MSF Operations and HR teams to plan and deliver training courses and other learning events in digital, virtual, and face-to-face training environments. The PMU Team recruits facilitation teams, works with them to deliver learning events consistent with the WoW programs’ content and core messaging, pedagogical design choices and training methodology and supports their ongoing professional development.

The WoW Program Management Team collaborates with the Instructional Design team to expand the range and delivery of the WoW program offer in multiple languages. Facilitators and technical producers are integral to expanding, improving, and updating WoW content for all learning events, providing a continuous feedback loop from WoW participants.

The PMU Learning and Development (L&D) Associate / Technical Producer (L&D Assoc/TP) is responsible for the development and implementation of key administrative components of WoW learning events. The role oversees all administrative aspects of each WoW course, as well as supports the development of program management tools and capturing essential WoW program training data. The PMU Learning and Development Associate / Technical Producer reports to the Cohort Planning Officer.